CASE STUDY

Integrated Programs Remedy Long ED Hold Times with Impressive Results

Patients at a large southern medical center faced excessive hold times in the emergency department (ED) before being admitted to inpatient beds. Sound’s Hospital Medicine (HM) and Emergency Medicine (EM) teams collaborated to develop strategies to reduce these delays. Sound teams communicated through a secure messaging platform, conducted daily rounds to address care barriers, and downgraded patients needing less intensive care.

In this case study, learn how Sound's hospital and emergency medicine teams collaborated to decrease ED hold times to improve patient throughput and discharge.