CASE STUDY

Split-flow model reduces ED wait times and throughput

A medical center was facing a growing number of patients leaving their ED without treatment and a rising length of stay. Sound's EM medical director proposed a proactive solution to increase ED nursing staff and implement a split-flow or rapid-care model to assess patients' acuity and get them seen faster.

 

Door-to-clinician time improved rapidly, increasing patient flow and satisfaction. Within months, the hospital saw LWOTs decrease, discharge LOS and admit LOS improve, and captured more revenue with patients staying to get treatment.

 

Within the first few months, results have significantly improved:
  • 85% reduction in O/E LWOT
  • 44% improvement in O/E discharge LOS
  • 56% improvement in O/E admit LOS
  • $3,000 - $4,000 facility revenue capture increase per patient through recapture of LWOT

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